Privacy Policy

Virex operates this store and website, including all data, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Virex uses Shopify technology to power and deliver the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise engage in transactions through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous data or data that has been de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services, where you reside, and what is permitted or required under applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, payment card details, financial account information, transaction details, payment method, and payment confirmation.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items viewed, added to cart, saved to wishlist, purchased, returned, exchanged, or canceled, as well as your purchase history.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including details about how and when you access, browse, or interact with the Services.


Sources of Personal Information

We may collect personal information from:

  • Directly from you, including when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through the Services, including through cookies and similar technologies when you access our website or use our products.

  • Service providers, including when we engage them to enable certain technology or when they process information on our behalf.

  • Business partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your information to fulfill our contract with you, process payments, manage orders, arrange shipping, facilitate returns and exchanges, maintain your account, send account notifications, and provide a personalized shopping experience.

Marketing and Advertising

We may use your personal information to send promotional emails and marketing communications and to display online advertisements related to products or services that may interest you.

Security and Fraud Prevention

We use your information to verify accounts, process secure payments, detect and prevent fraud, and protect the security of our Services.

Customer Support and Communications

We use your personal information to respond to inquiries, provide assistance, and maintain our business relationship with you.

Legal Compliance

We may use your personal information to comply with applicable laws, respond to lawful requests from authorities, enforce our Terms of Service, or protect our rights.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers that perform services on our behalf (such as payment processing, IT services, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • With marketing and advertising partners to provide promotional services and personalized advertising.

  • When you request or consent to disclosure.

  • With affiliates within our corporate group.

  • In connection with a business transaction such as a merger, acquisition, or bankruptcy.

  • To comply with legal obligations or protect our legal rights.


Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve its platform.

Information submitted through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries outside your own.

Shopify may process personal information collected from your interactions with our store, other merchants, and Shopify’s platform. In such cases, Shopify is responsible for its own processing activities.

For more information about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en


Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their policies before providing personal information.


Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age defined by applicable law. If you believe a child has provided personal information, please contact us.


Data Security and Retention

No security system is completely secure. While we implement appropriate measures, we cannot guarantee absolute security.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights and Choices

Depending on where you reside, you may have certain rights, including:

  • Right of access

  • Right to deletion

  • Right to correction

  • Right to data portability

  • Right to opt out of marketing communications

If you reside in the UK or the European Economic Area (EEA), you may also have the right to object to or restrict certain processing activities and withdraw consent where processing is based on consent.

To exercise your rights, please contact us at:

adrilafuenteramirez@gmail.com

We may need to verify your identity before processing your request.


Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we use appropriate legal safeguards for international data transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date as required by law.


Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: adrilafuenteramirez@gmail.com
Address: Calle Echegaray 5
18220 Albolote
Granada, Spain

For the purposes of applicable data protection law, Virex is the data controller of your personal information.